Payment & Refund

Payments for Studio Keenspring services are collected according to the quote confirmed before work begins on keenspring.buzz.

• This payment page at Studio Keenspring is scoped separately from our other service notes on this site.
• Accepted methods are confirmed by email from hello@this site and may include card or local transfer depending on Japan norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact hello@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Fukuoka unless otherwise stated.

Guests booking laundry work through keenspring get plain intake steps without silent add-ons — changes need a written OK. Receipts are available on request Desk near 170-12 Daimyo.

Most payment start with a short written brief at Studio and step-free access questions welcomed ahead of arrival. Ask for the laundry lead if the queue splits.